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Here is what NCC says about stopping unsolicited text messages from operators

The Nigerian Communications Commission (NCC) has stated that they have directed all mobile network providers to provide an opportunity for subscribers to opt out of any service provided. This includes unsolicited SMS. According to the NCC, the opt out should be as simple as sending ‘STOP’ or ‘DEACTIVATE’ in an SMS to the short code from which the messages were sent.

spam SMS

So, if you have been subjected to unsolicited text messages on your mobile line, contact your network operator or service provider and ask to opt out and a short code will be provided. NCC says that this code will stop you from receiving unsolicited messages completely.

However, should the provided code not stop unsolicited messages completely, or should your network not provide an opt-out code, you can file a complaint with the NCC.

To make complaints, call 622 toll free, 8:30 am – 8:00pm, Monday to Saturday.


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