Bring Back Etisalat! 9mobile Subscribers Cry Out

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It started as isolated murmurs, but quickly developed into an uproar. Over the last few weeks, subscribers of former Etisalat Nigeria, now called 9mobile, have raised their voices in complaint about quality of service on the network. The complaints of 9mobile subscribers range from poor internet connections to outright network outages in various locations.

9mobile subscribers protest

Sampling Of Complaints By 9mobile Subscribers

We have curated a few tweets that capture the situation:

The question is, What is happening at 9mobile? Is this a random incident or is there something deeper that should be a cause for concern for 9mobile subscribers and other stakeholders?

The network recently rebranded after Etisalat UAE pulled out of the partnership after talks over a $1.2 billion loan fell through. 9mobile has a heavy debt load that is an obstacle to the inflow of fresh funds that the network operator needs for expansion.

Related Article: From Etisalat Nigeria to 9mobile: Answers to your questions.


  1. This is definitely not good for 9mobile, I thought the only thing that changed about them is just the name, it’s seems the name “Etisalat” has also taken the good service away from them. Before, it was only debt, but now, another bad network coverage has added to it, I hope they find solution to this as soon as possible.

  2. I don’t really know how long it will take 9Mobile to Stabilize the network after months of rebranding which they claimed won’t affect services.

  3. Sadly, the Nigerian factor has crept in. News like this makes you wonder if we are cursed as a country.

  4. this tells us that most Nigerians love 9mobile so much even I myself to love 9mobile because of their strong 3g network kudos to the great team of 9mobile.

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