This report was sent in by Mr. Kayode Sokunbi, a Glo BlackBerry subscriber.
On 17th May, 2012, I noticed that the network signal on my blackberry smartphone was displaying GSM [This usually reflects non-availability of BlackBerry service – Editor]. I put a call through to GloMobile blackberry helpdesk and I was told that they were having network issues.
The signal just came back today and it is disheartening that GloMobile never said anything – not even text messages to apologise for the disruption.
What will happen to those whose subscriptions expired while the disruptions lasted, and will the consumers who were affected be compensated?
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