Have you ever received an error message that reads “unfortunately, app has stopped” on your smartphone? It happens lot of times while you are using an app, and it force-closes that app, which is quite annoying. There’s a way to stop it from happening, though, even after receiving that particular error message.
- Clear out the app’s storage: Go to Settings>Applications>Application Manager. Swipe left until you see the All tab, then find the app you have problems with. Tap on it. You will find the Clear Cache and Clear Data options. If you choose the Clear Cache option, it will dispose of saved data. the app will open a bit slower, but it should solve your problem. The Clear Data option will delete all the app’s data, including files and settings. Don’t choose this option unless you have to.
- If that does not work, uninstall and reinstall the app from Google Play Store.
- Turn off your phone and turn it back on if the previous option does not work. This especially works if your phone has been on for a long time.
- As a last resort, you can do a factory reset of your phone. But first, make sure you have backed up all the data on your device.