When you subscribe to a data plan on a mobile network, usually the plan is set to auto-renew every 30 days. You may want or need to cancel this auto-renew feature. Here are the steps to take for each network:
- Airtel: text “StopAutoRenew” to 440
- Etisalat: text “Stop” to 229
- Glo: text “Cancel” to 127
- MTN: text “No” to 131
bless your heart
See I have done the above…but they continued to chop my credit…and my data. I called the network numerous times, nothing changed. In the end I took screenshorts and reported them to NCC and they FINALLY sorted themselves out.
so Na NCC be d way… priciate… annoying people, why must they cheat customers more
@Ehis, the annoying thing is that the network asked me silly questions like what make of phone I was using, and where I was, as if this was the reason they were chopping my phone credit.
The NCC was a last resort. There’s a link on the NCC website to lodge complaints, and usually the network will get back to you to resolve the matter.
I am regular visitor, how are you everybody? This article posted at this website is
in fact good.