How to hard reset your Android smartphone

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A hard reset (also called Factory Reset) is often the last resort if something has gone wrong with your smartphone and you need to fix it. It wipes the device back to factory state, erasing EVERYTHING on the device – contacts, photos, documents, videos, settings, et al. If you have to do a hard reset on your device, it is advisable that you backup everything on it.

Android smartphone

There are two options for doing a factory reset. Check them both out.

Option One
If you are able to use your phone, go to: Settings -> Backup & reset -> Factory data reset (erases all data on phone) -> Reset Phone button -> Erase Everything.

Option Two
Where your phone is not responding or you are unable to get to the settings, a manual hard reset is the way to go. Follow these steps:

  1. If your phone is on, turn it off.
  2. Press and hold the Volume up button and the Power button at the same time until the device turns on.
  3. Press the Volume down button to select “Recovery mode.” If you need to navigate to the “Recovery mode” option, use theVolume up button to move the arrow and the Volume down button to select it.
  4. You’ll see an image of an Android robot with a red exclamation mark and the words “No command.”
  5. While holding down the Power button, press the Volume up button and release it.
  6. Use the volume buttons to scroll to “wipe data/factory reset” and press the Power button to select it.
  7. Scroll down to “Yes – erase all user data” and press the Power button to select it.


  1. But you know there are variations in the steps and buttons in different phones and OS versions?

  2. There’s a feature I enjoyed on Windows phone which I’ve not seen on Android (don’t know if it exists):
    On Windows, my phone’s settings, layouts and customizations are backed up, even arrangement of apps on the home screen, so even if I reset my device or switch devices, everything comes back exactly the way it was before. But on Android, I’ll have to start all over again!

  3. You should essentially have your datas backed up before attempting this on an Android,having it done the Windows way seems way cooler though..

  4. No, it doesn’t exist on Android, and I have to admit it’s one of my bugbears. Android has the worst backup in my opinion. The only good thing is that you can backup on SD card as well, but it doesn’t outweigh the option of backing up and restoring the way Windows Phone and iOS does.

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