From the break of today the first day of November 2011, the clock began to tick as the countdown begins to the 30 days ultimatum issued by NCC (Nigerian Communications Commission) to Globacom, MTN and Airtel.
The Nigerian Communications Commission has said that it would penalize the three major network operators to the tune of one million naira if they failed to improve service qualities at the end of this month.
The commission carried out independent monitoring exercises of the three networks across the country and found them lacking in performance.
According to a statement by Mr Reuben Muoka, Head, Media and public relations NCC, the commission will stop these operators from further sales of SIM cards by the end of November 2011 if they failed to meet the key performance indicators set by the commission.
These key performance indicators are:
– Call set up success rate
– Call completion rate
– Stand alone dedicated control channel
– Hand over success rate.
Editor’s note: One wonders why data services are never included in NCC’s performance metrics.