When it does not make sense to repair faulty devices

Sometime ago, my Samsung Galaxy Note Pro 12.2 had a nasty accident and the screen got damaged. As you may already know, tablets are not an essential part of my computing life. They exist in a limbo for me. If I find one, I find ways to put it to use, but it has no defined place. Tablets are not as portable as smartphones or as versatile as laptops for work. As such, the tab has spent a lot of time cooling off in a drawer in my desk since its accident.

Anyway, this is what the tablet looks like now when powered on: ink everywhere except for that small area at the bottom.
repair faulty devices - Samsung Galaxy Note Pro 12.2

I finally got round to making a move to see if I could get this 12.2-inch hulk fixed. I sent it off to a service centre for evaluation. If it was something I could deal with, it would get fixed. If not, too bad.

The feedback I got over a telephone call was that it would cost N82,000 to fix the display of the Note Pro. Over the phone, I asked my colleague, “8-2?”

“Yes”, he replied. I needed to be sure. That amount had my head spinning quite a bit.

It is a recession. N80,000 is a tidy sum that could buy anyone a decent mid-range smartphone. That sum would get one a very capable tablet from one of the other brands too. After a few moments of my creaky, old brain struggling to process the implications, I asked him to check a repair shop in the vicinity for a quote. At least, that would assure us that the service centre just wasn’t trying to milk us.

This time, the other shop – a much smaller outfit – asked for N79,000 to fix the tablet. Sigh. The picture was as clear as day. To fix this tablet would require me to visit Baba No-Network-Failure at Ipetu-Ijesha for a money charm.

What do you do when the quote to repair faulty devices means you can buy an alternative in the market for less?

The quote for fixing the tab is above my pay grade. In this recession, to repair faulty devices has become a problem. You hear the cost of repair and tell yourself that you are better off saving up to buy a new device. A new, cheaper device maybe. Shave off some cash at the top and put aside in a piggy bank. Let it add up. Then invest the tidy sum.

The above advice may not be applicable to you if you’re already rich. In which case, just throw the damn tablet in the trash can and go buy the shiniest, latest model. If you’re big, you’re big.

In my case, I do not really need a tablet, so the Note Pro will continue to cool off in a drawer. It has earned its place in my museum of mobile devices. Only dead devices ever make it there.

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8 comments

  1. Abeg you get any idea of companies wey dey buy gadget scrap? I get bricked Huawei Honor 6 and Lenovo Yoga Tab 3 to sell. The motherboards don pack due to flashing. 🙁

  2. I had similar experience when the screen of my Galaxy note 2 got shattered. I was given a quote of ₦42,000 for the repair. I gave it some serious thought and went to buy a Tecno device for ₦36,000 then.

  3. Mr Mo was even lucky to get replacement locally although not pocket friendly. I get gadgets here Cubot S200 and Vkworld F1 with touch screens problem but there are no replacements available locally.

    1. @BSJD I think its possible to order for the replacement screens of those devices from Chinese stores.

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