A used BlackBerry Bold 9650 came into my possession last week, passed on to me by someone who had used it for a while on the Airtel network. I thought it would be a good idea to deploy it for one of my projects. Of course, Etisalat is my GSM network of choice for BlackBerry Internet Service (BIS). Well, maybe “was”, because as at the time I got off BIS last year, their service had become a bit unreliable, pretty much like every other GSM network was.
Anyway, last Friday, I popped my Etisalat SIM into this beaten 9650, loaded the appropriate airtime and used the code for activating the service. Till today, I have not been able to get BIS activated. The support guys at Etisalat have been on it. Responsive support, but sadly still no results.
At first, I was told that there was a problem with my line and that they were working on it. Well, today, I called customer support and after a number of checks, the lady that attended to me eventually said to me that my device – the BlackBerry Bold 9650 – is not supported by their network and so will not work. According to her, that is why I have been unable to get BIS activated till now.
I don’t know which to believe: my line has a fault or my phone isn’t supported. Now, I know that some of you will throw jabs at me and tell me to throw away the two-year old relic that the Bold 9650 is. Well, the baboon may not be exactly handsome, but its mother loves it. Leave me and my Bold 9650 alone!
Meanwhile, I shall probably give another network a try if this Etisalat adventure fails.
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