Really? Over 1.1 million BBM4Android active users in first 8 hours caused problems

BBM4Android-BlazePlus

From the BlackBerry blog:

Prior to launching BBM for Android, an unreleased version of the BBM for Android app was posted online. The interest and enthusiasm we have seen already – more than 1.1 million active users in the first 8 hours without even launching the official Android app – is incredible. Consequently, this unreleased version caused issues, which we have attempted to address throughout the day.

Our teams continue to work around the clock to bring BBM to Android and iPhone, but only when it’s ready and we know it will live up to your expectations of BBM. We are pausing the global roll-out of BBM for Android and iPhone. Customers who have already downloaded BBM for iPhone will be able to continue to use BBM. The unreleased Android app will be disabled, and customers who downloaded it should visit www.BBM.com to register for updates on official BBM for Android availability.

As soon as we are able, we will begin a staggered country roll-out of BBM for Android and continue the roll-out of BBM for iPhone. Please follow @BBM on Twitter for the latest updates and go to www.BBM.com to sign-up for updates about BBM for Android and iPhone. These issues have not impacted BBM service for BlackBerry.

My thoughts:

BlackBerry was clearly behind schedule on the BBM4Android app. It didn’t see the light of day yesterday. It still hasn’t till now. If the release had been at least close to schedule, the leaked app would have been in much better shape and wouldn’t have caused as much issues as BlackBerry says hit their servers. Yes; I am going to be mean at BlackBerry. They had enough time to prepare for this. They messed it up. All other technical details are cop outs. The buck stops at their desk.

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The BBM app on my Pliris Blaze+ isn’t sending out messages any more, so I am assuming that Blackberry has indeed blocked the leaked app.

BlackBerry does not need this sort of disappointment and bad press at this time. They should have been ready days ago – app, server, everything. Any app that leaked a few days to the launch would have been in ready shape and not cause any server issues. They should be riding the excitement, buzz and hype of the moment, not issuing apologies.

And Google too..

Oh! And then there is Google. How did at least 7 different fake versions of an app show up in the Play Store? You mean that I can get up right now and upload a fake BBM app there too, or publish a spoof GTBank or Zenith Bank app? Freaking rubbish. Absolute, arrant nonsense.

Shaking my big head.

Mister Mobility

I started blogging about mobile in 2004 as a fun way to share my passion for gadgets and mobile services. My other interests include digital media, speaking and teaching, photography, travelling, and dancing.

0 thoughts on “Really? Over 1.1 million BBM4Android active users in first 8 hours caused problems

  • September 22, 2013 at 6:24 am
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    indeed d leaked app have been blocked. Blackberry or wateva u call urself u need to bury ur head in shame! like I tweeted yesterday, Ao long will it take for u to plan for an app launch? pls put ur house in order and stop disgracing urselves!

  • September 22, 2013 at 6:51 am
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    7 fake apps? it was more like 20! before some of them were taken down, it was yesterday that I realized just how little security you get from the play store.

    • September 22, 2013 at 6:57 am
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      Emmanuel,

      It is scary. Half the time that one is downloading apps for the Play Store, there is no guarantee of what the app really is or who really put it up there. Really scary stuff.

  • September 22, 2013 at 7:05 am
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    I’m a BlackBerry fan, I’m used to continuous disappointments from their side. They botch release dates, break promises and mess things up, that’s their stoc-in-trade. But one thing I know, whenever they release a product, it’s usually very solid. They focus on quality. I believe they’ll bring it out good soon. On Google and its Playstore, smh!

  • September 22, 2013 at 7:49 am
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    I’m not trying to sugarcoat it, the rollout has been a
    frustration and not the best
    experience but again, 1.1 Million users in less than 8
    hours. I guess that answers the
    question about whether or not
    people are willing to give
    cross-platform BBM a go. Now
    all that needs to happen is getting it officially to the
    masses.
    Where are efe and ebee kay? Has the cat cut their tonuge? When i said that people will rush to use bbm they were playing devils advocate. Lets face it, when the official bbm app comes out, it will over take whatsapp in downloads and usage. Lets just hope blackberry has enough servers before then.

  • September 22, 2013 at 7:52 am
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    Shame on blackberry and google play store,GOOGLE always boast of 700,000 apps,that really shows that only about 200,000 are real and the the other 500,000 are just CLONED,
    I will surely port to iOS.

  • September 22, 2013 at 8:16 am
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    Google’s attitude to their play store have always been the “i don’t care ” type which is wrong. when i want to download official apps i always check reviews, and stuffs like the developer and developer address before i download such app.

  • September 22, 2013 at 9:24 am
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    // Where are efe and ebee
    kay? Has the cat cut their
    tonuge? //

    Mark, you never give up, do you?… lol..

    my tongue is intact o.

    the euphoria will die down. and be sure there is nothing blackberry can put in their BBM app.. that whatsapp can nor implement.

    competition is always good for the end user, anyway.

    ok, perhaps you could still make a career as a Futurist..

  • September 22, 2013 at 3:14 pm
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    When I saw the leaked Android app online, I was actually scared of installing it on my device. It’s not that I wasn’t enthusiastic about BBM for Android (I was up on BBM.com at 7:00am ET refreshing the web page continuously -FYI).
    I was only concerned about my security and privacy. Who knows if the individual(s) who uploaded the leaked app had sinister motives.

    One thing I’m yet to understand: Who developed the leaked app and where did I it come come from?

    Someone please feed my curiosity!

    As for Google….Boo!

    The play store is filled with farragoes of clones. There’s no guarantee that apps on the Play Store are safe for download anymore. A lot apps are out there share the same name and logo with others. Any Tom, Dick and Harry can just wake up one morning, create an app and upload it to the store. In a couple of minutes the app will be live and ready for download without undergoing proper scrutiny.

    I remember back then when I submitted an app for my blog to the Ovi Store, it went under intense scrutiny. My app had to fulfil some requirements before it was to be approved, but the reverse is the case in the Google Play Store. Occurrence like this don’t happen on ITunes.

    I suggest Google does something about that real soon. I still remain a faithful Android fanboy for the time being. Another OS can come outta the blues and zing me off. (Who knows…) 😉

  • September 22, 2013 at 3:48 pm
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    I still have the leaked version working on my galaxy Note 2. I dont understand why tho

  • September 23, 2013 at 12:07 am
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    only 1.1 million people was too much for their servers that handles 60+million people and they intended to compete against another company that handled 300 million people a day…this is just hogwash, maybe they are having second thoughts about this cross-plaform thing

  • September 23, 2013 at 7:08 am
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    @Mark, lol. I didn’t say people wouldn’t download BBM, I said people would rush to download it, then they will realise it doesn’t offer anything more than the ordinary and the hype will die down. Is there any big name app that didn’t generate millions of downloads quickly? I can’t think of any. Before you rush to say BBM will overtake Whatsapp, remember whatsapp reportedly has over 300 million users and it is growing rapidly. Moreover, whatsapp is available on windows phone (perhaps the fastest growing OS) and Feature Phones (they have more users in the developing world than all smartphone platforms combined).

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