Our own regular here, Lord Banks, has put up a rejoinder to Ibukun Olaoya’s recent article, Why I Have Refused To Jump Off Symbian. The rejoinder, titled Symbian Will Die – Long Live The User Experience, is a well written piece that addresses issues I also had with a number of EyeBeeKay’s reasons.
Here are the key points:
- The quality of the user experience should never be dependent on the user’s willingness to customise it
- Normal people generally don’t enjoy spending lots of time under the hood of their cars (or in this case, smartphones), messing around with the innards
- Symbian has AIDS – Apps Incentive Deficiency Syndrome
I pointed out some of these issues in response to EyeBeeKay earlier. For example, the need to customise the user experience in order for it to be acceptable has been taken care of in Nokia Belle. Belle is a complete transformation into a modern user experience.
If you have used a Symbian device in the last three years, I recommend that you pick up and use a Nokia Belle device for a few weeks to see how good it really is. If you haven’t used Belle, any comments that you make about the Symbian user experience are likely to be 99.9% outdated and no more valid.
This is part of why it is my position that Nokia needs to stop putting outdated Symbian software in new devices. If users keep running into older, less-supported software (S60 3rd Edition & S60 5th Edition) on their smartphones, it is counter-productive to the experience of the different beast that Belle is.
Like I said to Ibukun, he needs to throw away that S60 5th Edition Nokia 5800 and get himself one of the new Belle devices.
However, I am not sure that much can be done about the Apps Incentive Deficiency Syndrome at this point. Belle seems to be coming after many developers had decided that it wasn’t worth the trouble anymore.
New apps are showing up for Belle on a regular basis, but not at a fantastic rate or anything comparable to what obtains on iOS and Android. If Nokia are able to somehow turn the tides on developer churn, then there is a fighting chance for Belle.
In the meantime, you will want to read Lord Bank’s complete article: Symbian Will Die – Long Live The User Experience