Once upon a time, there was a network. If I needed to subscribe to a data package – BlackBerry Internet Service or generic data plan – it went through the first time. Not the second, the tenth, or the twentieth try. Where activation didn’t go through at all (as is the case now), I got through to customer care with one dial. But even that is now a luxury that I no longer get to enjoy. Dialling 200 to call customer care now gives me a “Congestion” error.
There was a time that such an error message was unthinkable on the network in question. Now, its just part of another day in paradise. There was a time that things just worked as they should. Sadly, not anymore.
No; it isn’t just me. Speaking of this network, someone said to me: “They charge me for every tweet, website or video link I visit after taking my BIS subscription. Sometimes, I can’t open links”
There was a time when I could say that Etisalat is the most reliable mobile network in Nigeria. As things stand right now, I am not so sure anymore. Because of the accolades that I showered on this network back in the good old days, some friends even think that I am partly responsible for the congestion. How? See:
@mister_mobility its because you said to it, people rushed to the network & they can’t handle the volume
— Che! (@CheRox) February 15, 2013
See my life o! One has to be careful with praise and recommendations in this world 🙂 Now, don’t go biting @CheRox. That tweet was just friendly banter.
But humour aside, I could just adapt Dare Art Alade’s song in honour of this network, and sing the following lines:
You’re not the girl I used to know, you’re a shadow of yourself
I think I lost you long ago, like a book that’s left a shelf
I hear the footsteps down the hall and I know someday that will be you
Leaving me for good
Sigh. However, all that I have the energy to say at this time is this: there was a network called Etisalat Nigeria.