Many months ago, I subscribed to the standard Etisalat BlackBerry service in order to both review it and a BlackBerry device that was available that time.
At the end of my review period, I had issues unsubscribing from the package. Eventually, I got informed at a customer care centre that the code for standard BlackBerry de-activation was *399*2#
That code worked and I was able to get off the plan.
Enter BlackBerry Complete
Some months later, I subscribed to the new BlackBerry Complete plan, and when done, I assumed that the same code would work for de-activation.
I executed the code and went on my way. Little did I know that a rude shock awaited me. The following month, I loaded some amount in order to subscribe to an EasyBlaze internet bundle plan. But as soon as I had loaded N1,500 on the line, that amount was pulled out. A few minutes later, I received an SMS to the effect that my Refusals BlackBerry Complete plan had been renewed. What the…!
BlackBerry Complete As A Tariff Plan
Etisalat’s BB Complete is actually a separate voice tariff plan, similar to EasyLife and EasyCliq. For example, when on the BB Complete plan, your voice calls are charged at the rate of 20k per second, a huge discount over what you get on EasyCliq (50k per sec).
To get off Etisalat BlackBerry Complete, simply execute the appropriate code to return to EasyStarter or EasyCliq. Simple.
When you subscribe to BB Complete, you actually opt out of either EasyStarter or EasyCliq, depending on which of them you were on. For example, to de-activate BB Complete, dial *244*1*# to return to EasyCliq. That opts you out of BB Complete.
To return to EasyStarter, execute the code for that package too. Simple.
Now you know how Etisalat’s BlackBerry Complete plan works and how to de-activate it.