Users of the Infinix Hot 2 are reporting that after updating their device to Android 6 Marshmallow, they started having trouble with their files. One user, Kay, reports that the files on his Hot 2 seem to have disappeared after the update. “I notice that it affected the pictures sent and received on WhatsApp prior to the update. The pictures are blurred out as if the folder moved,” Kay, a user, shared with me.
He recommends that users remove their SD card before installing the update to avoid files saved on it disappearing. I recommend that you backup ALL the files you have in the internal storage too.
Contacts has some issues too: Kay also reports that some contacts on the phone got messed up. A number stored with a name would call but it will display as just a number. No name.
If you have a solution to any of the issues, or have run into any other issue with the update, do share in the comments section below.
PS: Kay says that he can’t see any visual difference in the device OS/UI after updating, reminding me of my experience after updating the the Moto G to Android 6 too.
Founder of MobilityArena. Yomi’s journey in mobile started in 2001. Besides obsessing over mobile phones, he also started creating WAP sites (early mobile-friendly websites created with WML). He began writing about phones in 2004 and has been at it since then. He has owned over 200 devices, from Symbian, Palm, PocketPC/Windows Mobile, BlackBerry/BB10, webOS, Windows Phone, Firefox, Ubuntu Touch, to Android, iOS, and KaiOS operating systems.