Over the last few months, I have received enquiries about MTN’s 2-hour Simple Surf bundle. MTN Simple Surf is a range of hourly based internet bundle plans where you only pay for the time spent on the internet and not the volume of data consumed. The MTN Simple Surf family includes the 2-hour bundle, 20-hour bundle, 100-hour bundle and 300-hour bundle.
Fair Usage Applies
There is a fair usage policy on each bundle though. For example, the threshold on the 2-hour plan is 100MB. The MTN website states: “Please note that your speed will be reduced upon breach of fair usage policy at stated threshold for each plan”. In other words, whenever you use up to 100MB on that service, MTN will lower your browsing speed to check your usage. That’s basically what fair usage policy is about. That information is published at the bottom of the Simple Surf page on the MTN website.
People keep asking me to try out the 2-hour bundle and give my comments. Unfortunately, I have had little incentive to, as the service does not meet my needs. The first time I read the above fair usage policy, I told myself not to go there. If I am being given unlimited data for a 2-hour period, but will be provided limited speeds after using 100MB (and the lower speed isn’t specified), there is no point subscribing. As such, till today, I have not tried out any of MTN’s Simple Surf plans.
MTN Foul Play?
However, this afternoon, I ran into the following tweet:
So @mtnng drops ur speed to 250kbs after 25% time usage of the 2hr bundle.. Hmmm this ppl and their way of cheating…
— Ayeni Olusinaayomi (@olusheenor) October 25, 2012
I suspect that the above statement is not entirely correct. The speed stated may be. But in all probability, the user crossed the 100MB mark after about 30 minutes (hence the reference to 25% time usage) and then MTN dropped his speed. If that is the case, MTN has simply been true to its fair usage policy. In the light of what is stated openly on the MTN website, that is my suspicion. But then, I do not know for sure. Perhaps there is indeed some other foul play.
I am throwing this open then. Have you used any of the MTN Simple Surf bundles? Were you aware of the fair usage policy? What was your experience? Did you cross the fair usage threshold and what was the speed like after that point? Over to you!
Founder of MobilityArena. Yomi’s journey in mobile started in 2001. Besides obsessing over mobile phones, he also started creating WAP sites (early mobile-friendly websites created with WML). He began writing about phones in 2004 and has been at it since then. He has owned over 200 devices, from Symbian, Palm, PocketPC/Windows Mobile, BlackBerry/BB10, webOS, Windows Phone, Firefox, Ubuntu Touch, to Android, iOS, and KaiOS operating systems.