You should never respond to this kind of SMS

Message from 30006

The above is a screenshot of an SMS that I received on my line yesterday. Several others that I know on the same network received the same message. Here it is in text:

Dear Glo Customer, pls reply with your alternate contact number & Email Id to help us serve you better. GLO Customer Care.

Should you respond with your details to such a message as this? In my opinion, No; you should not. Here are my reasons:

1. You truly cannot verify who sent this message and so who your details will be sent to

2. If you have registered your line, you already gave Glo your alternate number and email ID. I am wondering why they would be requesting those same details again.

One way to do be sure is to call Glo customer care line (if you can get through) to ask about the source of such a message and why it is required. Personally, I just ignored it.

PS: I came across a status update by an individual who says he responded to the SMS and got billed a certain amount. Really? Money was deducted money from his account for responding to the message? This further fuels my suspicion that this is not from Glo – or is a clever scam with connivance from some people inside Glo. Those who responded to this should expect some new SPAM SMS and emails any time soon. My opinion.

Mister Mobility

I started blogging about mobile in 2004 as a fun way to share my passion for gadgets and mobile services. My other interests include digital media, speaking and teaching, photography, travelling, and dancing.

0 thoughts on “You should never respond to this kind of SMS

  • October 11, 2013 at 6:12 am
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    I had zero Naira (I use Glo strictly for browsing these days, that’s why), responded to the message, it went, got a confirmation and i still have zero Naira.

    I don’t worry myself. Life’s too short. Even if it ain’t legit I doubt the kind of scam they’ll be able to perpetuate with those info i gave out on someone like me.

  • October 11, 2013 at 7:24 am
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    I do the same thing as traez_z sometimes, but the email I normally give out is one devoted for SPAM mails and for those that still think that 419 is a good trade. I also give out my Etisalat number that I rarely use and mostly without credit but from the Note at the end of the article, another angle has been introduced to these scam messages. I think you got it right Mr. Mo, it is like Glo staff are involved somehow since they allow connection to a premium number for such.

    The button line now is that if you respond to the message, even before they try further to scam you, a good chunk of money is deducted from your account because the number you’re sending the message is a premium number.

  • October 11, 2013 at 7:59 am
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    I got the same message yesterday, but I did not respond to it.

  • October 11, 2013 at 1:10 pm
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    Even the networks themselves spam.

    so, why bother to differentiate between the official and unofficial spammers. they are birds of the same feathers..

    I ignore them, unless there is no credit on my phone, and they are not asking for my details..

  • October 11, 2013 at 5:37 pm
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    The way I see it is;
    1) They get to know ur line is active(by your response)
    2) They now have another active number of yours(alternate number)
    3) An active email address

    All in all its to increase their(not glo of course) database for the future( to sell or scam).

    • October 13, 2013 at 7:56 pm
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      Deji,

      1) They get to know ur line is active(by your response)

      Your network knows whether your number is active or not. They don’t need a response from you to determine this

      2) They now have another active number of yours(alternate number)

      If your line is already registered, one of the things you give them is an alternative number. I mentioned this in the article already.

      3) An active email address

      If your line is already registered, one of the things you give them is an alternative number. I mentioned this in the article already as well.

      There is no reason why your network should ask you to send those details via SMS to them. Not unless they lost your records.

  • October 15, 2013 at 7:15 am
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    Mister Mobility
    There is no reason why your
    network should ask you to send
    those details via SMS to them.
    Not unless they lost your records.

    All in all its to increase their(not
    glo of course) database for the
    future( to sell or scam).

    Meant it did not originate from ur network in this case Glo.

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