Zain Joli: Bad News For Internet Bundle Subscribers

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Zain Nigeria has been making a lot of noise about its new “Joli” packages in the last few days. Looking at the Joli tariffs, it is clear that voice subscribers get a better deal by migrating from the old packages to the new.

zainHowever, if you are currently subscribed to an internet bundle plan, you may want to stay away from those Joli migration codes for now. Migrating to Joli de-activates/cancels any existing internet bundle plans you may be subscribed to. Without notice. Yes; whatever you paid for the bundle package is gone. But that’s not all.

Because the bundle is now cancelled, if you have any available airtime, your line keeps connecting, eating up your airtime without your being aware of it.

Lastly, internet bundles cannot be activated on the Jolli platform. Joli subscribers can only enjoy pay-as-you-go internet at 15 kobo per kb. Well, at least till Zain sort out how to get it done.


Bad. Very bad.

A note of caution if you do choose to migrate to the Joli package: While it may be tempting to switch in order to enjoy lower call rates, also note that there is currently no way to switch back, if you are not satisfied. The migration is currently on a no-return basis.

Mister Mobility

I started blogging about mobile in 2004 as a fun way to share my passion for gadgets and mobile services. My other interests include digital media, speaking and teaching, photography, travelling, and dancing.

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20 comments

  1. For now that is true. I was told by Zain guys that the problem will be resolved in a few days. Although it is difficult to enjoy both worlds right now, Zain voice tariff is the best in the GSM market. If the company can take this into the data arena it will be good.

    The easy way out of the internet problem for now is to get a different SIM card for your datacard and wait till the problem is resolved.

    Thanks Yomi for keeping everyone informed

  2. Tobechukwu you said,

    ‘The easy way out of the internet problem for now is to get a different SIM card for your datacard and wait till the problem is resolved.’

    I completely disagree. In my opinion, the easy way out of the internet problem for now is to simply stay away from the Zain Joli package until Zain put their acts together.

  3. am using data bundle even till now…subscribed 6th of this month…its browsing on my phone but wont connect with my sonyericsson c902 to my laptop says a ppp link dont connect. i decide to use a nokia inorder to use the access point cos the my c902 dont have access point. the system is connected but wont browse not untill i use the zain ip and port on the browsers. what am i not doing right.. or is this still joli package problem but i dont cos am not on joli package. ?????? or is that how the data bundle works..beside my internet settings wont browse on my phone. only the wap does… am on 100mb data bundle…

    GunixXx

  4. 7051N, I think you were provisioned for the apn wap.ng.zain.com which uses a proxy rather than internet.ng.zain.com. You can call customer care to request for this and get the settings from dmc.ng.zain.com

  5. It does appear that Zain has sorted out this problem. I received the following SMS yesterday:

    ‘Your line has been activated with the internet service. If you are using a data card visit any Zain shop for assistance on setting up your system.’

    It didn’t occur to me to check my usage balance then, but I noticed that though I used the internet connection extensively, my regular airtime remained untouched. Apparently, I got my unused bundle data back.

    Kudos, Zain.

  6. Yes, its true they ‘re now settled. Besides that I checked my data bundle balance, its amazing to meet 105 instead of 100. Is it a mistake or a bonus. Whichever it is, Zain has come on board.

  7. good day sir/ma,the last time you started advertising on zain joli i think its a good plan to migrate to,but now i discovered that you are just deceiving your customer in other to migrate to zain joli.zain joli is a nonsense plan,its better you do something about about it now.pls switch me back to true talk or true text or simlpy special

  8. Ibrahim Ahmed,

    I am wondering whether or not you saw the name of this site. This is Mobility Nigeria, not Zain Nigeria. Please direct your complaints to Zain.

    We did not advertise Zain Joli. We do not run a mobile network. We are not Zain Nigeria. We cannot switch you to or away from Zain Joli or any other network package for that matter.

    Please check again: this is Mobility Nigeria; not Zain Nigeria.

    Thanks.

  9. Now they have something new, called mega talk. I never heard of this no turning plan of zain, and i think they are just playing planks, cuz no going back is not included in their terms and service

  10. kudos zain,in my own agenda,i rate you numberone. specilly one internet rate.i love itbut the only problem you have is too slow to load pls kindly workon it to parfait your job. thank’s up zain.

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