Mobile phones are a mainstay of modern life. However, they’re also very easy to break — and they can be costly to fix. A trip to a local phone repair service is often an unplanned expense as well.
A lousy repair job can cost you hundreds, not to mention the loss that you can’t put a price on, but that is invaluable nonetheless. None of us wants to lose any of the precious photos, documents, or notes on our phones, but it’s irritatingly common when your phone needs repairs.
To stop you from running the risk of a faulty phone after repairs, we’ve come up with a list of easy things to look out for when selecting a mobile phone repair service. Just read on for everything you need to know.
Ask Them Questions
Any good phone repair service will be able to give you good, relevant advice on your phone. It is imperative if your item has a complex issue. A technician who can confidently hold a conversation with you about the technology behind your phone is likely to be able to fix it.
For example, you can tell this phone repair service Auckland are experts because they have a dedicated section on their website for questions and information. Top repair services will share their expertise with the public.
If your phone repair service doesn’t know the answer to basic questions about your technology, they’re likely not the best place to choose.
Research Reputation and Reviews
One of the easiest ways to vet phone repair service is to look at reviews. User reviews show that they have a track record of being helpful to customers.
However, it’s important to remember that some sites control their reviews and can delete negative ones. Avoid these by consulting independent review sites like Yelp or Trustpilot.
Inquire after Prices
Phone repairs can be pricey — in the UK alone, smartphone users spent £680 million on mobile phone repairs between September 2017 and 2018.
If you’re using a service to repair your phone, you should research the rough cost of repairs first. It reduces your chance of picking an inadequate repair service. Although this may vary slightly, it’s a good idea to compare a few different stores, so you know what to expect.
For example, if you have an issue with your camera, it should only cost around $50 to $60 to have it replaced. If the store is charging you much less or much more than this, it could be a sign that the service you’re looking at is not a good place to use.
Look for Loyalty Deals
One of the best ways to know that the service you’ve chosen will provide high-quality repairs is to check for loyalty deals. Brands who know that they won’t get many customers returning are less likely to put effort into customer retention.
Checking to see whether a service has implemented a loyalty scheme is a great way to know that you will receive good service from them. And a bonus, if your electronic items break again, you know the best place to go.
Get a Great Repair
Now that you know these top tips for choosing a reliable phone repair service, you’re ready to find the ideal place for you. The most important thing to do is do your research and always make sure any service you choose is well-reviewed and reliable.
Most phone repair services are high-quality and reliable, but it’s not worth taking a risk with your precious electronic equipment. Whether it is a high-end Samsung A72, or a more modest Samsung A12, you want to be sure that they are in competent hands. With these top tips, you’re ready to get the best possible service.
My toddler threw my phone down the stairs earlier this morning, and it now needs a new screen. I need to have it fixed soon, so I’m looking for a phone repair service in town. I like that you said I should research the reputation and read reviews of past customers before trusting a repairman with my phone. Thanks.