Dear Airtel Nigeria: Stop spamming me

In what has become a regular occurrence, my Airtel line has become the target of constant spam SMS. I receive at least 3 SPAM messages a day both from Airtel and other services that I never even subscribed to.

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In the past week, I also received phone calls that advertise some service or special plan that Airtel thinks I should be subscribed to. Please!

Below is an example of the sort of text messages that I receive on a daily basis:

Airtel SPAM messages glo horoscope

I consider this a very annoying privacy infringement issue. Airtel Nigeria has practically turned my inbox into a marketplace. How do third party horoscope text messages, for example, get my number? Coincidence?

Is there anything that can be done about these SPAM messages? An unsubscribe button perhaps?

Do you face the same on your respective networks, and how frequent are the SPAM messages?

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0 thoughts on “Dear Airtel Nigeria: Stop spamming me”

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  2. All these GSM network are really infringe on people privacy. Airtel this days are culprit. Except for no justice in Nigeria I would have sue them and claim a lot of damages to my personal privacy. So much unsolicited calls and SMS even by the third party

  3. What annoyed me most is the prompt to subscribe to caller ringtones from Empty-N and glo. Then there is this number “4040” that is always putting a call to my phone, sometime I hang it up and whenever I find time to pick the call, its always the robotic voice that attended to me on the other end with unwanted adverts. Shit!!! 24hrs is not enough for a day’s work, let alone time for unwanted adverts.

  4. If I remember correctly, the people who “spam” you are self-regulating, so it’s not compulsory to join the organisation if you send bulk SMSs. Doubt this has changed much since I read about it a year or so ago.

    As for how they get your number, it’s only the network that can provide them with that. I have had a similar experience and I’ve never subscribed to any services outside of Airtel.

    This is one of those loopholes that I wish the NCC would address (if they really feel the need to regulate anything in the telecoms industry).

  5. Airtel has in fact turned to “SPAM Vault”! I got an automated call sometime last week asking me to press * for further information. And on pressing *, I then received an SMS that I have been subscribed to JOKES Daily.

    To worsen the matter, I have contacted their customer care on 121/111 thrice and all commands they recommended to stop the service proved abortive. They deduct #7 from my credit every day. Finally, I lodged a complaint on their Fraud Unit on Airtel SelfCare Online, only to receive a text msg yesterday that I have been unsubscribed. However, a few minutes afterwards the same no. 38888 still sent me a JOKE with my credit deducted.

    I’m still watching them today, if it repeats, I have no option but to contact the NCC Complaints Portal (if only they can help!).

  6. From Airtel, I get an average of 5 spam sms daily. I get fewer sms from MTN and GLO however. Its so annoying.

    Very unfortunate really. Probably a reflection of how bad business has been with Airtel or how do one explain this:

    I got an automated call sometime last week asking me to press * for further information. And on pressing *, I then received an SMS that I have been subscribed to JOKES Daily. …

    I mean, how does press * for further information translate to automatic subscription. They have degenerated from spam to scam, forcing or deceiving people into subscription without explaining clearly what people are entering into. With their general poor services delivery, I guess that’s all they have left.

    A friend entered one of those their dubious promo last year and spent eighty something thousand naira without winning a sachet of pure water for his investment. Is that not corporate 419? And nobody is doing anything.

  7. “….Then there is this number “4040? that is always putting a call to my phone, ”

    That’s the number from Glo network calling at odd hours and when you are expecting important calls. I really hate those spam calls from Glo.

    Funny thing, I never got any such calls from MTN or Etisalat.

  8. Call airtel customer care and tell dem to activate d “do not disturb” option on your line, dat would stop d spam text and call from your line.

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