SwiftKey bug: app leaks users’ personal info

In not so good news, popular 3rd party keyboard for Android smartphone users, SwiftKey, leaks users’ personal information – including email addresses and phone numbers – to other users. Apparently, when the app synchronises users’ data, some of the data leaks across to other users.

SwiftKey keyboard

In response to the situation, SwiftKey has suspended data synschronisation on the app and issued an official statement about this development:

This week, a few of our customers noticed unexpected predictions where unfamiliar terms, and in some rare cases emails, appeared when using their mobile phone. We are working quickly to resolve this inconvenience.

While this did not pose a security issue for our customers, we have turned off the cloud sync service and have updated our applications to remove email address predictions. During this time, it will not be possible to back up your SwiftKey language model.

The vast majority of SwiftKey users are not affected by this issue. If you have any reason to believe you are seeing unfamiliar predictions, please contact reviews@swiftkey.com.

We take users’ privacy and security very seriously and are committed to maintaining world-class standards for our community.

SwiftKey was acquired by Microsoft earlier this year.

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One thought on “SwiftKey bug: app leaks users’ personal info

  • August 1, 2016 at 4:42 am
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    I want to love this keyboard, but there is always one issue or the other stopping me from adopting it as my sole input app.

    How I hope we have Google Keyboard’s quiet spartan competence plus Swiftkey Keyboard’s telepathic predictive ability. Bliss.

    For now, I will keep switching keyboards as situation demands. Thank God for Android.

    Swiftkey KeyBUG is how someone derisively describes it, and this BUG merely reinforces that derision.

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