These are the service providers spamming you with SMS

Stop spam
Following increased consumer complaints regarding unsolicited SMS from Value Added Service (VAS) providers marketing their various services within the Nigerian telecoms space, the Nigerian Communications Commission (NCC) has published a list of the organisations who are behind your constant irritation and aggravation by pestering you with those pesky text messages and automated voice calls (robo-calls). Here is the NCC’s list:

1. MTN Nigeria Communications Ltd;
2. Globacom Nigeria Ltd
3. Upstream Ltd
4. Adnol Multimedia Ltd
5. Fun Mobile
6. Terragon Ltd
7. Rancard Mobility
8. Mtech Ltd
9. Elseji
10. Starfish Ltd
11. Next Generation Tele Solutions
12. One Communications Ltd
13. Cloud
14. Mobilexcetera

The NCC says that warning letters have been sent to all VAS providers directing that all unsolicited messages or telemarketing activities within the networks could at best be done between the hours of 8am – 8pm in line with the existing guidelines. This is necessary to ensure good consumer quality experience in the industry.

I am not sure what the “existing guidelines” for unsolicited messages are, but it is my opinion that putting the power to opt-out of unsolicited messages in the hands of the consumer should be a part of them. For example, if I receive an unsolicited message asking me to subscribe to Live Match / Soccer Breaking News, and I am not interested, there should be an option to reply with “Unsubscribe” or something of the sort so that I do not continue to get pestered about it. Or if I get a Robo-call from 12806877, and I do not want to be pestered again, the option to opt out should be available for me. The way it works now is that I do not have a say. Yet, it is my line and I am a paying subscriber.

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Whatever the existing guidelines are, it does not seem to provide for the consumer to be so empowered. Directing service providers to feel free to pester subscribers with unsolicited messages during peak periods (when most are expecting important messages and calls) is not good enough. I will be busy with important work and expecting say, bank credit alerts (you know!). I pick up my phone at every SMS alert only to find that the incoming message is another unwanted distraction? This will not do. I am a paying subscriber and I should have the option to opt out of unsolicited messages. Anybody in NCC reading? Anyone with hands, legs and a mouth in there?

Aluta continua!

Mister Mobility

I started blogging about mobile in 2004 as a fun way to share my passion for gadgets and mobile services. My other interests include digital media, speaking and teaching, photography, travelling, and dancing.

0 thoughts on “These are the service providers spamming you with SMS

  • September 2, 2013 at 9:29 am
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    some of this texts come with the option of unsubscribing but when u send a text to unsubscribe they deduct a ridiculous amount from your credit. so it’s like they still make their money either way.

  • September 2, 2013 at 7:28 pm
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    Mr Mo, this really is another heartache on its own. In my case, I use a glo line and the number 30806 has been sending me news updates every morning for the past 3months. I’ve been calling glo to help me unsubscribe and they seem helpless and clueless as to how to fix this. All the customer care officers I’ve been able to get ahold of tell me to send “stop news” to 30806 and I tell them it doesn’t go through which is what happens everytime. And then they are speechleSs and start making promises that it will still get through. I can’t imagine that kind of customer care o. Meanwhile, I didn’t subscribe to this service. I repeat, I DID NOT. And they deduct 30bucks every week. Please is there any higher authority I can report the matter to? Glo has been taking me for granted for 4weeks and counting now.

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