This is crazy and I have been tearing my hair out for a bit over it. This is 2013, and such a thing should not be happening, but my beloved BlackBerry Z30 does not seem to recognise SMS short codes. Meaning: I cannot check my data balance or renew data subscription, among other tasks. Well, at least it cannot on Glo. Here is how it happens:
Start composing an SMS and all is good, but once you enter a short code in the recipient field, the “Send Message” icon at the bottom of the Compose screen grays out (see the red arrow in the screenshot). I have tried everything possible, including speaking in tongues and laying hands on the phone. Nada. I have been unable to send SMS to short codes.
When I needed to subscribe to a BB10 data plan on Glo, I had to remove my SIM and put it into another phone to send the required SMS. Now that my SIM is back in the Z30, I am unable to check my subscription balance because of this. My experience with Etisalat was better because Etisalat lets you use dialer short codes like *228*, etc, etc.
How does anyone create a modern mobile OS in 2013 and let this glitch escape their notice? Maybe it is me missing something. Maybe my unit has a fault. Maybe the problem is from Glo. Maybe… I am very tired, o jare. Are there any other BB10 users here? Have you experienced this phenomenon too? If you have, any solutions?