Facebook keeps outdoing themselves with how they toy with user privacy. It seems that there is no end to the blatant violations that the company engages in. This time, the company hired contractors to listen to and transcribe audio messages from their Messenger app.
Facebook confirmed that it had been transcribing users’ audio and said it will no longer do so, following scrutiny into other companies. “Much like Apple and Google, we paused human review of audio more than a week ago,” the company said Tuesday. The company said the users who were affected chose the option in Facebook’s Messenger app to have their voice chats transcribed. The contractors were checking whether Facebook’s artificial intelligence correctly interpreted the messages, which were anonymized.
Of course, Facebook never disclosed that to its users that humans – including 3rd parties – may review their audio chats. And Facebook isn’t the only big tech company to have done this sort of thing. Both Apple and Amazon have been fingered in similar acts in the past.