I have tried. I have honestly tried, but it isn’t working. I love the Windows phone user interface and dream of it every night. Every single night. Every time I handle an Android smartphone, I long for those tiles instead. Every time I handle a Symbian smartphone, it is the same thing. As for iOS, very little about it attracts me, so it does not fight for my attention with Windows Phone. BlackBerry? Ah! If only BB10 had a WhatsApp client, I’d give it a shot.
I love Windows Phone, but I have come to resign myself to the reality that Windows Phone is like that sweet, elegant chic that a guy runs into and his emotions are set on fire, but the closer he gets to her, the more frustrated he gets because of the little things here and there. I love Windows Phone, but it frustrates me. I am writing about me here. I have no doubts that lots of others have no problems at all with the platform, so note that this is Mister Mo speaking about his experience. Here are a few such things that keep frustrating me on Windows Phone.
Save WhatsApp Number to Existing Contact
For example, an unknown number buzzes you on WhatsApp, and on enquiry, it turns out to be a new number belonging to one of your existing contacts. So, you initiate action to add this new number to that contact. But no; Windows Phone insists that you can only create a new contact with it. Sigh.
Send SMS to Alternative Numbers
You want to send an SMS to a contact with multiple numbers. The problem is that Windows Phone will not let you send an SMS to any number that is not saved as “Mobile phone” (and only one such slot is available). So, all other numbers belonging to a contact have to be saved as “Work phone” or “Home phone”. Try sending an SMS to those alternative numbers, and it cannot be done. You can only send SMS to the number saved under “Mobile phone”. Sigh.
PS: I just found a way to send SMS to numbers not designated as “mobile”. In SMSm compose mode, instead of typing out the name of your recipient (in which case, you will not be presented with numbers other than mobile), tap the small rounded plus sign at the top right corner and go select the contact and which number you want to send to from there. Long journey, but at least….
Also, if sending from the PeopleHub, once you are in SMS compaose mode (which is slightly different from the compose mode if you came through the Messaging menu), there is an icon at the bottom of the screen. It is “two arrows pointing in opposite directions encased in a circle”. Tap it to display all numbers listed under the contact and make your choice from there. I believe that this is what Jmaine referred to in the comments section earlier.
Initiating the “More Phone Numbers” option throws out the alternate numbers you desire to sms
Download Media Files
When using the web browser, I am unable to download media files. Clicking a media download link just initiates a streaming session of the media in question. Sigh.
The last frustration that I will mention here is that of the lack of a 3G-only network mode (at least in ALL of the Windows Phone devices that I have reviewed). You can set EDGE or 3G as the fastest connection. This means that if you pick 3G, your device will automatically switch between GPRS/EDGE and 3G as it wills. This may mean that your device is often on EDGE, with its creepy-crawly speeds. Frustrating. Sigh.
All the above frustrations are things that are foreign to the Symbian experience. Of course, there are more limitations on Windows Phone, but I am able to live with those others. The above four, however, grate on my nerves to no end. I suspect that if I were switching from iOs to Windows Phone, I wouldn’t be this frustrated.
Some minutes ago, I finally swallowed the bitter pill and removed my SIM from the 610. It is back in my Nokia 808 PureView for now. For now. I really do not want to use a Symbian device as my primary smartphone any longer, not because it doesn’t meet my needs, but because there is no future along that path. But for now, that is what I have to do – until further notice.
Now, on the 808, I am back to a (mostly) drama-free experience: I can save new WhatsApp numbers to existing contacts, send SMS to any alternative number, download media files, and enjoy rock steady 3G/3.5G connections all day. Symbian may be pronounced dead, and it may not be as sexy as Windows Phone, but at least my blood pressure is back to normal levels. Small price to pay to stay healthy.
Founder of MobilityArena. Yomi’s journey in mobile started in 2001. Besides obsessing over mobile phones, he also started creating WAP sites (early mobile-friendly websites created with WML). He began writing about phones in 2004 and has been at it since then. He has owned over 200 devices, from Symbian, Palm, PocketPC/Windows Mobile, BlackBerry/BB10, webOS, Windows Phone, Firefox, Ubuntu Touch, to Android, iOS, and KaiOS operating systems.