Among all the typical functionalities of smartphones, making calls is one of the most important. Even though there are other forms of smartphone communication such as text messages, chats, etc., many people still depend on calls as their primary form of communication.
Sometimes though, it’s possible that an Android phone could stop receiving calls. There are several possible causes for this – faulty network, the phone’s settings, or outdated software. Nonetheless, this guide will show you different options you can try to fix Android not receiving calls.
How Can I Fix Android Not Receiving Calls?
There are several potential causes for an Android device not receiving calls. However, this also means that there are several potential ways to fix an Android not receiving calls. Consider the options we’ve suggested below.
Disable Airplane Mode
Android OS switches off data and cellular network connectivity when in Airplane mode. When activated, the network strength gauge disappears and an airplane icon appears in the status bar.
As such, one way to fix Android not receiving calls is to verify if you unknowingly or deliberately activated airplane mode and forgot about it. To regain network access on your Android phone, you’ll need to disable the setting.
Keep in mind that the procedures may differ depending on the brand of your smartphone. For a Samsung One UI-compatible device, follow the instructions below.
- Swipe down to reveal the Quick Settings menu, then tap Airplane Mode to turn it off. Alternately, select Connections from the Settings menu.
- Toggle Airplane mode off by pressing the switch.
- Your phone’s Status bar will display a network strength gauge after it is disabled.
Deactivate Do Not Disturb (DND) Mode
Do Not Disturb (DND) generally silences all ringtones, notifications, and vibrations. When activated, it mutes calls and prevents you from seeing or hearing the usual notifications but instead displays a notification of an incoming call in the status bar.
So, to fix Android not receiving calls, check and turn off DND on your phone and resume normal call reception.
To turn off Do Not Disturb mode and fix Android not receiving calls:
- Activate the App drawer, then select Settings.
- After that, tap Notifications. On some devices, the DND option could be located under Sounds and Vibrations.
- Click Do not disturb as you scroll down.
- Disable Do Not Disturb by toggling the switch.
- Try calling your number again, and you should get it without the call being muted.
If you’d rather not turn off DND to fix Android not receiving calls, keep in mind that calls, alarms, and app notifications can all have their own exceptions added in the Do Not Disturb settings. Select Calls, Messages, and Conversations under Exceptions to add a caller to your exception list. Next, select Calls and choose between the options for calls from Favorite contacts only and calls from All contacts.
As an alternative, turn on the Repeat callers setting. When activated, DND will accept calls from callers who make multiple calls within 15 minutes. If you wish to accept emergency calls without disabling DND, this is helpful.
Disable and Re-enable your SIM
Another thing to consider when trying to fix Android not receiving calls is that there’s a SIM card issue.
To temporarily fix network and SIM card issues without removing your SIM card, you can temporarily disable your SIM. The majority of Android smartphones have a SIM card manager tool that allows you to do things like disable your SIM, assign an eSIM as the primary SIM, etc.
Follow these steps to turn your SIM card on and off and fix Android not receiving calls:
- Activate the App drawer, then select Settings.
- Afterward, click on Connections or Network and Internet
- Click on the SIM card manager; under the SIM card area, you should see all your SIM cards listed.
- Turn off the switch for the SIM card that is being affected. When prompted, select OK to confirm.
To enable the SIM card after it has been disabled, flip the button once more. This should fix Android not receiving calls by addressing any temporary issues that may have prevented call reception and restoring the network signal strength bar.
Disable Wi-Fi Calling
Wi-Fi calling enables you to make calls over Wi-Fi on compatible devices. Despite being a useful function, it could interfere with your phone’s ability to take calls.
As such, to fix Android not receiving calls, disable the feature to see if that provides a quick fix for the problem.
- On Android, open Settings and select Connections or Network and Internet
- Afterward, select Wi-Fi Calling
- Toggle the switch to turn off Wi-Fi calling if it is on.
- Check to see whether you can now accept calls again after disabling Wi-Fi calling.
In summary, you can easily fix Android not receiving calls through any of the methods described above. Also consider resetting your network settings, restarting your device, or removing and re-inserting your SIM card as helpful alternatives.
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