Glo Nigeria advertises their “All-Purpose Data” pack as having no restrictions and urge you to use it as you want. Well, feel free to use it as you want – for email, downloads, videos or whatever. However, you will soon find out that there are restrictions.
The data pack is advertised without the mention of any data cap on the three available options. However, there are data limits. Trust us here at MobilityArena.com; we tried it out for ourselves.
Consider the 7-day pack costing N200. I dialled *127*56# to subscribe and got a notice that welcomed me to a plan called “Smallie” and which also stated that my data allocation was 50 MB.
There. No restrictions; right? Try watching video with that and see how long it lasts. The other packs get even smaller data allocation, of course.
Questions: Why does Glo market these plans without full disclosure about data cap? Why not market them with their proper names, e.g. Smallie? Why does Glo claim that the pack offers “no restrictions” when in reality they offer same restrictions as many other plans? Why does Glo’s marketing videos portray these All-Purpose Data packs as something you can use to watch endless videos? A colleague was with me at a Glo shop where we watched re-plays of those videos and we laughed. It was that visit to the shop that prompted me to try out the All-Purpose pack.
PS: I called Glo customer care line to ask questions about the All-Purpose pack, but the lady who attended to me insisted that there was nothing by that name. I told her that her company’s marketing videos, fliers and website have materials so labelled and promoted. It was a fruitless phone conversation. She insisted. I insisted. We went round and round. Finally, I gave up.
Founder of MobilityArena. Yomi’s journey in mobile started in 2001. Besides obsessing over mobile phones, he also started creating WAP sites (early mobile-friendly websites created with WML). He began writing about phones in 2004 and has been at it since then. He has owned over 200 devices, from Symbian, Palm, PocketPC/Windows Mobile, BlackBerry/BB10, webOS, Windows Phone, Firefox, Ubuntu Touch, to Android, iOS, and KaiOS operating systems.