Just a few days after the release of Samsung’s second foldable phone, we have the first report of a faulty Galaxy Z Flip. Being a new category of mobile device, this sort of reports are not totally unexpected. So, how did this happen?
Amir, an early adopter of the Galaxy Z Flip, tweeted that after receiving his device, he opened the box, took out the phone and flipped it open only to hear a crack and a fault line appeared in the fold area of the phone.
The good news is that the official Samsung Mobile UK handle reached out to him immediately and got him a replacement within 24 hours.
Here is Amir’s tweet:
Received my Samsung Galaxy Z Flip just now. Opened the box. Removed the protective/instruction film. Flipped the phone as you would do since it’s a flip phone and this happened. I heard the crack as well. 😰 cold weather?#SamsungGalaxy #ZFlip #samsung pic.twitter.com/j8KLL2vm8d
— Amir (@mondoir) February 14, 2020
As already mentioned, the Galaxy Z Flip’s foldable screen in a flip form factor is new technology and early issues are likely to crop up. This cracking does not seem to be a widespread issue at this time.
Are you getting the Galaxy Z Flip?
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