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Samsung phone upgrade program review: A quick guide to get you started

If you are a lover of Samsung phones, you will definitely be one of those looking out for the next Samsung smartphone model to be released each year. You are likely eyeing the Galaxy S22, S22+, or S22 Ultra 5G. Or perhaps the Fold3, or Flip3 foldable devices. Samsung has made it easier for you to get the next device you want through the Samsung Phone Upgrade Program.

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By swapping or trading in your current smartphone, you can buy the latest, hottest model at a discounted price. That way, you save some money while living down your dream of owning the latest Samsung phones. Sounds like a good deal. Let’s explore how the Samsung Phone Upgrade Program works.

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How does the Samsung phone upgrade program work?

The Samsung Phone Upgrade Program lets you buy a new eligible Samsung smartphone device on an instalment payment. You turn in your current Samsung smartphone to get up to 50% of the price you paid for it. This is then applied to the offset part of the cost of the new phone you want, so you pay the balance.

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Note that your current smartphone that you want to trade in or swap must be in good condition: it must have no cracks or breakages, power on, does not shut down or reboot at random, and is not on any blacklist,

Samsung phones that have received the Android 12 firmware/software update
The Samsung Phone Upgrade Program is a great way to save cost on acquiring a new device

Can I upgrade any Samsung smartphone?

Unfortunately, you cannot. The Samsung Phone Upgrade Program is restricted to a list of eligible phone models. If your phone is eligible, you will be able to upgrade it.

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What phones can I upgrade to?

Samsung lists which phone models you can upgrade to. Usually, the latest premium flagships and foldable devices are eligible. You can confirm the list of eligible devices from Samsung’s website or from the nearest Samsung store.

When can I upgrade?

To upgrade, your current Samsung smartphone that you want to trade in must be in good shape. Also, if you are in a country like the United States, you need to have used your current phone for 12 months. The upgrade program runs on a 12-month cycle.

Lastly, in the USA, the Samsung Phone Upgrade Program works via Samsung Financing, and so your Financing Account must be open and in good standing.

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How do I upgrade to a new device?

In some countries (the USA being an example), an online portal is available to access your Samsung Financing Account. Simply log into your Samsung Account to check your device eligibility and select the eligible device you want to upgrade. Check to make sure your upgrade eligible phone is in good condition, follow the steps to purchase a new device with your Samsung Financing Account. Send your old upgrade eligible device back to Samsung in good condition to receive a credit applied to your Samsung Financing Account, up to a maximum of fifty percent (50%) of the Financed Amount.

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In some other countries, like Nigeria, you have to physically visit a Samsung store to process the upgrade.

What do I need to do before turning in my current device?

You have to factory reset your current device before submitting it. This will wipe it completely of any data or settings on it. As such, where possible, make sure that your data and settings are backed up somewhere, so you can restore them on the new device.

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You can do some backup to your Google account, or use your Samsung account, or use a 3rd party phone backup service for this.

Should I include the charger, case or other accessories when submitting my current device?

Samsung’s official website says that you do not need to include the accessories, but do check with your local Samsung representative or store. This requirement may vary from one country to another.

The Samsung Phone Upgrade Program is a beautiful and cost-saving loyalty scheme that Samsung has in place for lovers of its brand. If you are a Samsung fan, you should definitely consider taking advantage of it for getting your next Samsung phone.

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