“Unfortunately Google app has stopped working” on my Android? Solutions

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Almost every Android phone user will experience this error at one point in time or the other. Out of the blues, an error box up pops up on your device with a message that says, “Unfortunately, google app has stopped working“.

It doesn’t matter whether you are using the latest Samsung Galaxy, Xiaomi, Redmi, or OnePlus Android smartphone, it is an error that pops up across all manufacturers because it has little to do with them. It happens because something is wrong with the Google app.

How do I fix "Unfortunately Google app has stopped working" on my Android?

The first thing to remember is that this isn’t a grievous situation. Your Android smartphone has not been hacked and will not stop working or die off on you. It can be fixed through one of a handful of possible options, as laid out below.

Things you can do to fix the “Unfortunately, Google App has Stopped” error

Restart the Google app

We can’t emphasize it enough: a simple restart is an easy reset mechanism that has the potentials to clear simple problems. And it is so easy that anyone can do it. The first step you should take to attempt to fix the “Google app has stopped working” error is to restart the app.

  1. Open Settings Settings​.
  2. Under “Device,” tap Apps or Application manager.
  3. Select Google App and then Force stop and then OK.

To check if you get results, try your search again.

Restart your smartphone or tablet

If restarting the Google app doesn’t work, the next easiest thing to try out is to restart your phone or tablet. Power it off, and wait a 2 to 5 minutes, before powering it back up. Again, this is a good first or second step to take whenever your phone throws up an error.

Update Your Android Smartphone or tablet

Running an available software update on your Android device is a possible way to resolve the “unfortunately Google app has stopped working” error. Why is this?

Google regularly releases bug fixes and performance improvements via software updates. As such, if the cause of this error is a big that they are aware of, chances are that a fix is coming via an update. So, keep your device updated.

To check if a software update is available for your Android device, follow these steps:

  1. On your Android device, find and tap on the “Settings” icon. That’s the one that looks like a gear wheel.
  2. Tap on “About Phone”.
  3. Tap on the “About Device”
  4. Tap on “System Update”.

Your phone will connect to Google servers to check if an update is available. If it is, go ahead to download and install it. You will need to restart your device after it is done.

If the update contains a fix for the “Google app has stopped working” issue, the error won’t pop up any more. If it continues to pop up, there are other fixes you can explore.

Don’t get tired and allow yourself to be frustrated. Like all computerised gadgets, a smartphone or tablet has issues – and they can all be fixed. See the next option below.

Update the Google app

Let’s try updating just the Google app instead. Open Play Store and search for “Google app”, then see if there is an update available for it. If there is, run the update.

Uninstall Any Google App Update(s)

In a paradoxical twist, while an update can fix the error, the error also could have been caused by an update to the app. Sometimes, a new app update introduces bugs. Until the bugs are ironed out by Google, one way you can temporarily resolve the problem is by uninstalling that update. Makes sense; right?

If you think back, did the “Unfortunately, Google app has stopped working” error start showing up after you updated the apps on your phone or tablet? If so, chances are that the update to the Google app was buggy and you need to uninstall it. Follow the steps below.

  1. Open “Settings” on your Android device.
  2. Tap on “Applications”.
  3. Tap on “Application Manager” to see a list of all the apps installed on your Android device.
  4. Scroll down the list to locate the Google App. If it isn’t listed there, then it is hidden away in the Systems Apps menu. Look at the top right corner of the screen and tap on the icon that looks like 3 vertical dots. This opens the list of System Apps. Find and tap on the Google App.
  5. Tap on the “Uninstall Update” button.

Any updates installed for the Google app get deleted at this point. You should restart your device and use it to see if the error has gone away.

Clear your Google app cache

When you clear an app’s cache, you delete data stored in a temporary area of the device’s memory. Sometimes, the “Google app has stopped working” error shows up because the app’s temporary cache has accumulated some junk.

Clearing the app cache does not delete permanent files, so you have nothing to fear. Here is what to do to clear your Google app cache:

  1. Open Settings Settings​.
  2. Under “Device,” tap Apps or Application manager.
  3. Select Google App.
  4. Under “Storage” or “Cache,” tap Clear cache.

To check if the error is gone, use the Google app again.

Clear your Google app data

The last option we recommend is to clear the Google app data. This is a more drastic action, similar to a factory reset on a device. It clears and deletes all of the app’s data, including files and settings.

Follow these steps to clear your Google app data:

  1. Open Settings Settings​.
  2. Under “Device,” tap Apps or Application manager.
  3. Select Google App.
  4. Under “Storage,” tap Manage space and then Clear Google search data.

Use Google on your phone again to see if the “Google app has stopped working” error pops up again. Hopefully, it doesn’t.

Wrapping up

Keep in mind that many problems resolve on their own or future app or software updates will be released to fix them. If you followed the above steps and the “Google app has stopped working” error keeps showing up, do keep your eyes open for any future app and software updates, and apply them when they show up.

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