Why Your Android Phone Keeps Rebooting And What To Do

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In this article. we explain why your Android phone keeps rebooting itself and show you what to do to stop those random restarts.

It is an unpleasant experience when your phone suddenly reboots or goes off by itself. It is even more annoying when this happens while you’re working with your phone, running an app, or doing something important. Most of the time, the rebooting happens once you finish using your device and drop it, or when you slide it inside your pocket or bag.

Let’s look at the possible causes of this problem, and their possible solutions.

Why Your Android Phone Keeps Rebooting Itself

we show you why your Android phone keeps rebooting itself

Battery Connectors: This is the first place to check when you start having constant reboots. Open the back cover of the phone and examine it properly. Does the battery fit rightly? Check if their are slight gaps between the battery and its compartment, Shake it gently to know if its wobbly.

If the battery connectors are out of place, use a small screwdriver and adjust it. If the battery compartment  is wobbly or isn’t firm, fold a tiny sheet of paper to stuff it in, or just get yourself a new battery if you can.

Bad Battery: Its could just be that the battery of the phone is swollen or damaged, if so you should consider getting a new battery.

Overheating: This can be caused by a hardware or software problem making the phone shut down to cool off.

Avoid placing the phone near hot objects, avoid using the phone heavily while charging, check that you’re using a recommended charger, also avoid always setting screen brightness to the highest.

Rogue apps/Buggy ROM or software update: Your phone can be rebooting because of the last app you installed ( this is especially caused by root apps that require root permission) this can cause the OS to crash. I’ve been a victim multiple times razz . Installing a custom ROM or update could also cause frequent rebooting.

Uninstall the problematic app you suspect that’s causing the problem. As for ROMS and OS upgrades, you have to revert or upgrade to a different OS/ROM as the case maybe. Re-flashing the Stock ROM or doing and OS upgrade could solve the problem. Sometimes its down to a simple factory reset to fix the issue.

This posts could be helpful- Booting to Safe Mode on Android,   Custom Recovery Mode on Android

Faulty Hardware/ Factory fault: The unit must have had a fault from factory. Instead of rooting or dismantling the phone, If the phone is still under a warranty, its best advice to take it back for replacement or repairs.

Sometyimes, your Android phone keeps rebooting itself because you installed a poor quality app
Sometyimes, your Android phone keeps rebooting itself because you installed a poor quality app

N/B: Please instead of forming hard guy and spoiling your device :-), you can always take it to a techie to help you out with any challenging procedure.

Remember the Ask A Geek Sessions are still on-going, so be sure to freely ask your questions.


13 comments

  1. pls help ! My infinix hot 2 x510 just went off while i was using and hav tried to on it ,but is not coming up, hav check the ba3 and nothing wrong , pls what could be the cause and how can i reboot my phone and use it

  2. Hello, my infinix hot x506 went off while i was still using it and has refused to come on.. Initially i thought perhaps it was because it was over heating.. So after some few minutes i turn it on and it comes back.. But recently it just went off and all my efforts to switch it or boot it has been fruitless.. What can i do??
    Please i’ll be happy if you can forward a reply to my email…

  3. hello, i was just browsing with my infinix hot note x551 so i discover that it was overheating and suddenly it hang after some minute it went off and i tried to boot it on it did not respond, so i leave it for some couple of hours and tried to boot it on again it wasn’t responding. so pls help me i need to use my phone and i have many files on it

  4. Hi Greg,

    You can try out the following:

    1. Do a hard reset (backup your files before doing it, because it will wipe everything in the phone);

    2. If the hard reset does not solve the problem, you need to pay a visit to CarlCare for the phone to get fixed or replaced.

    Let us know how it goes. Cheers.

  5. Hi Greg & Mr Mo,

    I was in Nigeria in April 2017 & bought the Infinite Zero 4 (or whatever) to use with my Mtn line which I keep active even when I’m not in the country.

    Unluckily for me, my Samsung phone fell down on my way back in a washroom in France & the screen broke. I don’t know who told me to get rid of my Otterbox case.

    Anyway, now, I’m stuck with this brand new Infinite Zero 4 which shuts down at will. I’ve restarted it, done factory reset, updated the OS etc. still it keeps happening.

    Guess what? Immediately after I did the factory reset, it was doing its usual juju on/off thing… So I’ve tried everything.

    I observed it happens when I step out from my house & it tries to connect from my home WiFi to phone data or vice versa. I was at home all weekend & it was fine.

    When I can pick my lazy ass up, I’m getting a new phone & dumping this 1.
    I’m NEVER buying any gadget in Nigeria again…not even a toy watch.

  6. My infinix hot 4 is hanging and it can only be use after rebooting it. And it still hang. They flash and done factory setting but the problem still persist. What can be done about this? I need help infinix 557

  7. Hello Emmanuel,

    At this point, it is best that you have it checked out at Carlcare, the official service centre for Infinix phones. You can find a list of Carlcare outlets HERE.

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