Fix Wi-Fi Calling Not Working on Android: Restore the Function on Your Android Device

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Wi-Fi calling allows Android users to make calls via a Wi-Fi connection rather than a standard mobile signal. This comes in handy when you usually have a strong Wi-Fi signal in an area with a low cell signal or poor voice clarity. Sadly, Wi-Fi calling does not work for many Android users. 

If you’re in this situation, I’ll show you how to fix Wi-Fi calling not working on Android. There are several fixes to try, most of which I’ve described in this useful guide, so pay close attention.

Find out useful tips to successfully fix Wi-Fi calling not working on Android

How Can You Fix Wi-Fi Calling Not Working on Android?

It may be extremely inconvenient to be unable to make phone calls while connected to WiFi. Unfortunately, because some networks or devices do not support it, Wi-Fi calling does not function for many users. 

Here are several workarounds to fix Wi-Fi calling not working on your Android phone if you have a supported device and network and are still having trouble.

Ensure Wi-Fi is Enabled and Functional

The problem could be with your Wi-Fi network, so check it first if you’re looking to fix Wi-Fi calling not working on Android. First, confirm that your phone’s Wi-Fi toggle is turned on. You can do this by heading to Network & internet > Wi-Fi in the Settings app or by opening the Quick Settings panel, which can be accessed by swiping down the screen twice from the top.

The Wi-Fi calling feature on your Android phone might not be functional because it hasn’t been turned on yet. This function is not enabled by default on Android mobile devices, so that’s something else to check when trying to fix Wi-Fi calling not working on Android.

Use these steps to see if Wi-Fi calling is enabled:

  • On your Android device, open the Settings app.
  • Wi-Fi calling can be looked up using the search box. The Wi-Fi calling feature can also be found by going to Network & internet > Mobile network.
  • Toggle On Wi-Fi calling by tapping the button.

Keep in mind that because each Android smartphone is unique, the layout for finding Wi-Fi calling may vary slightly. With Wi-Fi calling enabled, you should now see Wi-Fi in the status bar next to the carrier symbol.

Confirm Your Phone and Carrier Support WiFi Calling

If you can’t locate the Wi-Fi calling option in the Settings app, check online or contact the manufacturer of your device to see if it’s supported. Similarly, if supported, contact your carrier to check that they support Wi-Fi calling. If Wi-Fi calling isn’t supported, consider changing one or both to fix Wi-Fi calling not working on Android.

Turn on Airplane Mode

Cellular service can occasionally interfere with the Wi-Fi calling capability. As a result, in order to make Wi-Fi calls, you may need to temporarily disable your device’s mobile network.

To enable airplane mode, open your device’s Notification Center and hit the Airplane icon. Alternatively, navigate to Settings > Network & internet > Advanced and enable Airplane mode.

Connect your phone to a Wi-Fi network and see if it helps to fix Wi-Fi calling not working on Android, and if you can now make calls over Wi-Fi. Just remember to turn off airplane mode when you leave the house so you don’t miss any calls or texts.

Updates Phone Software 

When dealing with any phone problem, you should always check for new software updates. If any are available, they may be able to help fix Wi-Fi calling not working on Android. Wi-Fi calling may not function properly because your Android phone requires an update.

  • Launch the Settings app.
  • Select System (or About phone on older devices).
  • Search for Updates or System Updates, which are frequently located under the Advanced menu.
  • Click on check for updates and install any new updates.

Restart your Phone and Router

Restart your phone and router if Wi-Fi calling is enabled on your Android device but is still not functioning. When experiencing problems with Wi-Fi calling or momentary phone glitches, it’s always a good idea to do this. 

Press and hold the Power button until the power options appear to restart your Android device. Next, select Restart. Make sure to restart your router the right way when it needs to be restarted. Check if this helps to fix Wi-Fi calling not working on Android.

Use a Different Wi-Fi Network

Something on your home network, such as a router setting, could be preventing Wi-Fi calling. You should try connecting to a different Wi-Fi network to see if this works to fix Wi-Fi calling not working on Android.

If it does, the problem is most likely with your router. If this is the case, navigate to your router’s settings and search for a setting that disables Wi-Fi calling. If there’s still no luck, contact your ISP about the issue, or consider obtaining a new router entirely.

Remove and Reinsert the SIM Card

If restarting the device does not fix the problem, try removing the SIM, cleaning it with a microfiber cloth, then reinserting the SIM card. This might help to fix Wi-Fi calling not working on Android. After inserting the SIM card, turn on the phone and wait a few seconds.

Your carrier may send you configuration settings that will allow you to reactivate Wi-Fi calling on your phone. Return to your Settings app and check that Wi-Fi calling is working properly.

Reset Network Settings 

If Wi-Fi calling on your Android phone still does not function, you may need to reset the device’s network settings. To accomplish this, take these steps:

  • Select Settings > System > Advanced > Reset options from the menu.
  • Click on the Reset network settings or Reset Wi-Fi, Mobile, and Bluetooth.
  • Confirm the procedure. 
  • Reconnect to your Wi-Fi network after resetting the network settings to test if Wi-Fi calling works properly. This will not wipe any data from your phone. Only your wireless, mobile, and Bluetooth settings are reset when you reset your network settings. 

Please keep in mind that the name of this feature varies from device to device, so if you can’t find it, try searching for “Reset Network Settings” or something similar.

You should now be able to enjoy the convenience of Wi-Fi calling on Android after following this troubleshooting guide.  I hope that at least one of these tips helps to fix Wi-Fi calling not working on Android.

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