The TCL 20 Pro 5G is a mid-range smartphone that several users and non-users feel is a little overpriced for what it offers. It has some nice features that are usually only common with high-end smartphones and a slick design, but it comes with problems of its own. Let’s take a look at them.
TCL 20 Pro 5G problems: Notifications issue
One issue that has been quite common amongst users is a problem with the TCL 20 Pro 5G’s notifications. When some apps stop running in the foreground they will stop giving notifications. A temporary fix for this issue was to keep them running to bypass the problem but it doesn’t last. Users have tried tweaking their settings among other things to try to solve it but all were to no avail.
A way to solve this problem is to go into the phone’s app settings. Here you can change the notifications for every app. By default, it will be set to “Do not disturb”, you can customize it to make notifications available. If this doesn’t work, you can try a factory reset, although it also doesn’t guarantee that it will be any different.
TCL 20 Pro 5G problems: Google Assistant
There have been complaints about Google Assistant not working when the TCL 20 Pro 5G is turned off. This is a permission-related issue. To fix this problem, you need to go into the device’s app settings and grant background access to the Assistant. This will make sure your Google Assistant works when the phone is locked and on standby.
TCL 20 Pro 5G problems: Unresponsive touch screen
Having a smartphone that has some form of a problem when it comes to the screen being unresponsive to touch, can be downright annoying, to say the least. There are many causes of this problem but the most common reason is the device is physically damaged in one way or another. Another reason could also be the presence of some bugs or glitches that are caused by software updates. Here are a few ways to fix this problem on your TCL 20 Pro 5G.
Safe mode: Restarting your phone with safe mode usually returns your device to its original condition when it was first used. It is a feature that disables all third-party applications on your smartphone for a temporary period. To do this Press and hold the Power Button > Menu will pop up > Press and hold the Power off symbol for 3 to 4 seconds > You’ll see, “Reboot to safe mode” notification > Press Ok.
Restarting your phone: restarting your phone alone can help fix an unresponsive screen. It clears all processes running in the background and frees up the memory. It is one of the most common solutions to this problem, although it is also on the temporary side.
Side sensitivity: touching the screen sides of your TCL 20 Pro 5G, even slightly, will render the screen unresponsive. To solve this issue, go to Settings and disable Side sensitivity and it will be back to normal.
Factory reset: Doing a factory reset can also solve this problem. It will wipe all the data on your phone and make it seem like a new device. Although, there is no guarantee that it will solve the issue.
TCL 20 Pro 5G problems: Scrolling
The TCL 20 Pro 5G has a scrolling problem that a bunch of users have complained about. It is quite difficult to slide the settings bar down and even go back using the back button. Scrolling itself is quite choppy. If you are experiencing some of these issues it is probably because of your screen protector, if you have one. You can either change it or forget about screen protectors altogether and use your device without one.
If it is not the screen protector then it’s probably the system itself. Users have reported that there was an improvement after updating to Android 12. So if you have not updated your device yet, you probably should.
These are some of the most common TCL 20 Pro 5G problems that users experience. If you have any issues that were not mentioned, comment down below and we will get back to you.
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1 thought on “TCL 20 Pro 5G problems and solutions”
After Up date to android12, the phone stops calling after 2 rings.