Republic Wireless is an American mobile virtual network operator and a sub-brand or division of Dish Wireless. Republic sells low cost mobile phone service which defaults to Wi-Fi. When Wi-Fi is unavailable, Republic falls back on its partner T-Mobile’s network. They have customizable plans and it starts with an unlimited talk and text bundle for $15 a month.
Republic phone service reviews on Trustpilot website
Trustpilot was the first site I found reviews of Republic’s phone service and the site has an overall star review rating of 4.1 out of 5 stars which is quite high. Some of the good reviews were about how friendly and helpful their customer service was. A lot of customers were also happy with their purchases from Republic Wireless and their services. Here’s one of the reviews:
•I needed a new phone and because of the upcoming changes to the RW web site there was a small window in which I could get a new phone. I got the list of phones available from RW the same day I contacted RW. I ordered a phone and it was sent Fed Ex with the shipping paid for by RW. I activated the phone the day after Thanksgiving.
This responsiveness was exceptional. RW has a good reputation for good support and it is well deserved. It was outstanding.
There were not many bad reviews but there was a fair amount. Some customers had frustrations trying to activate their new phones and charges. There were also some complaints about their 5.0 plans and number porting. Here’s one:
•Prior to the 5.0 conversion my rating was 5 stars. I currently have no phone service because they canceled my service without my consent. I had ordered a phone and it was defective so I returned it a few days ago. This morning my old phone stopped working and I received an email wanting to know why I left Republic Wireless. I have tried to contact them repeatedly the last 18 hours and have no reply.
Republic phone service reviews on Best Company Website
Another site I visited was the Best Company site and the site had a good overall star rating of 4.2 stars out of 5. The affordability of Republic’s plans and phones were praised. Some spoke about how flexible the plans were and how they are able to add another gb of data anytime they needed it for $5. Here’s one of the good reviews:
•I have loved everything about my experience with Republic Wireless! They offer great phone options (I currently have the Moto G6 which I love), they have great customer support over their phone and chat, and I love how inexpensive it is for me as a college student on my own. Being on wifi most of the time saves me so much money, but it’s really easy to add another gb of data for $5 when I need it.
There were very few bad reviews and the complaints were about their customer service and the fact that Republic Wireless doesn’t support iPhones. Someone also complained that the phones don’t have some needed features. Here’s one of the reviews:
•WiFi calling great. Customer service a joke. Phones don’t have needed features.
Last Words
After reading through a lot of reviews on different sites, I think Republic Wireless deserves a try. They still have some areas they need to work on but they seem to know what they are doing.
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